Returns & Exchanges

Request it within 7 calendar days of delivery. It only takes a few minutes.

How it works

  1. Request

    Email us your order number, the product and the reason for your request.

  2. Ship

    Drop the package off with the carrier following the instructions we send you.

  3. Done

    Once the product reaches us, we complete the inspection within three business days and process your exchange or refund.

Before you send it

  • Within 7 calendar days of delivery.

  • Product in its original packaging, with no signs of use.

  • All items from the box.

Returns & exchanges

Request it in a few minutes

Email us at contact@halodevice.co with your order number, the product and the reason. We reply with next steps within two business days.

Questions? Email us at contact@halodevice.co